Help Center
Find answers to common questions and learn how to get the most out of NHFTB's services.
Digital Library
You can access our Digital Library by clicking on "Library" in the main navigation menu. The library is free to use and contains over 5,500 accessible books.
No registration is required to browse books, but creating a free account allows you to save bookmarks and track reading progress.
Our reader includes built-in accessibility controls:
- Font Size: Use the + and - buttons to adjust text size
- High Contrast: Click the contrast button to toggle high contrast mode
- Dark Mode: Click the moon icon for light text on dark background
Your preferences are saved automatically.
Yes! All books are formatted for full screen reader compatibility, including:
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
Benefit Finder
Our Benefit Finder helps you discover government benefits you may qualify for:
- Answer questions about your situation (age, income, disability status, etc.)
- Our system matches your answers against 5,000+ programs
- You receive a personalized list of benefits you may be eligible for
- Each benefit includes details and how to apply
Yes, we take your privacy seriously:
- We use encrypted connections (HTTPS) for all data
- We do not sell or share your information
- You can use the Benefit Finder without an account
See our Privacy Policy for details.
Our database includes 5,000+ federal and state programs:
- Healthcare: Medicare, Medicaid, vision care
- Disability: SSI, SSDI, state programs
- Financial: SNAP, utility assistance, housing
- Vision-Specific: Programs for blind individuals
- Veterans: VA programs for eligible veterans
Accessibility Features
- High Contrast Mode: Better readability
- Dark Mode: Light text on dark background
- Adjustable Font Size: Customize text size
- Keyboard Navigation: Full keyboard access
- Screen Reader Support: Compatible with major readers
- Tab: Move forward through elements
- Shift + Tab: Move backward
- Enter: Activate links and buttons
- Space: Toggle checkboxes
- Escape: Close modals and menus
If you encounter accessibility barriers, please contact us:
- Email: info@nhftb.org
- Subject: Include "Accessibility Issue"
We respond within 1-2 business days.
Troubleshooting
Pages Not Loading
Refresh the page (Ctrl+R or Cmd+R)
Clear your browser cache and cookies
Try a different web browser
Text Size Issues
Use the + and - buttons in the navigation
Use browser zoom (Ctrl/Cmd + Plus/Minus)
Enable high contrast mode